Managing the Strategy Process for Transforming Organizations
One of the
most important processes that the management of an organization is responsible
for performing is that of strategy. This process is of great importance, as it
is the only structured way to transform organizations. Quite often, however, organizations
fail to run it properly and as a result transform themselves effectively.
It is hard
to imagine how a strategy that has been devised by experienced managers or
consultants might not be of the highest quality. After all, millions of pages
have been written oν
strategy and this particular subject is quite intensively taught in all business
schools around the world. However, even the most qualitative strategies fail.
And why this is happening deserves some attention.
The proper
design and the relevant formulation of the strategic narrative are extremely
important. Strategic planning should start from the future to the present and
take into account both the opportunities and the threats in the environment as
well as the strengths and the weaknesses of the organization. At the same time,
it should clearly describe what changes should be effected so that the desired
results materialize. The most important thing is that all that all the above,
that will become the new DNA of the organization, should be captured in a text that
will not exceed one page so as to ensure the understanding of the strategy by
the whole organization. The crystal clarity of the strategic choices is
therefore of utmost importance.
The understanding
of the strategy and its support from the management of the organization is also
of great importance so that its success be secured. Its understanding, however,
is a necessary but not a sufficient condition. Management should also support
it. Its participation is therefore extremely important in its development. And
in this way its consent may be secured.
A strategy
that remains on paper stands no hope of implementation. And its implementation
is effected step by step. Its analysis in action items for each manager of the
organization is therefore of crucial importance. Those items should clearly
answer the questions of why, of what, of how of who and when. It is only after
those items are identified, recorded and decided that any strategy begins to
have hope. But the way ahead is still long…
Absolutely
no strategy, no matter how qualitatively it has been designed, no matter how it
has been analyzed in action items, no matter how strongly it is supported by
management, has any hopes of being implemented without a supportive structure.
The structure and the interests that it incorporates have the power to lead any
relevant endeavor to certain failure. After all, the structure represents the
past of the organization while the strategy the future! They are therefore
almost always in conflict.
The
implementation of a well-designed and formulated strategy, supported by the
organization's management, analyzed to the appropriate action items and
supported by a relevant structure, requires a rigorous action item review
process. And it is only then that the desired changes will occur through the
correct and timely implementation of exactly those action items.
Without any
doubt, strategic planning is only the first step in the strategy process and
perhaps the easiest. The real problem lies almost always in the implementation.
And implementation can only be successful when the points described above
receive due importance and attention.
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